Privacy Policy

Effective Date: [March 25, 2025]

Welcome to Medico Tech LLC (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Medicotechllc and use our healthcare medical billing, credentialing, and revenue cycle management (RCM) services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree, you may choose not to proceed. We may update this policy periodically, and we encourage you to review it regularly.

Information We Collect

We collect various types of personal information to provide and improve our services. The types of data we collect include:

• Personal Information: Name, email address, phone number, and physical address.
• Sensitive Data: If required for our services, we may collect sensitive information, such as health-related data or financial details, in compliance with applicable laws.
• Cookies and Tracking Technologies: We use cookies to enhance user experience, track website performance, and analyze visitor behavior. You can manage your cookie preferences through your browser settings.
• Automated Data Collection: We may collect information automatically through third-party integrations like Google Analytics, which helps us analyze website traffic and user interactions.
• Information from Website Forms: When you fill out forms on our website, we collect your information to process your request or inquiry.

How We Use Your Information

We collect and use your information for the following purposes:

• Service Improvement: To improve the quality of our medical billing, credentialing, and revenue cycle management (RCM) services.
• Analytics: To analyze user interactions and website performance using tools like Google Analytics.
• Communication: To respond to inquiries, provide support, and send important updates.
• Legal and Compliance Purposes: To comply with applicable laws, regulations, and contractual obligations.

We may use automated decision-making or profiling for service optimization or fraud prevention. If a decision significantly affects you, we will implement appropriate safeguards.

How We Share Information

Medico Tech LLC does not sell, rent, or share your personal data for marketing or commercial purposes. However, we may disclose information in the following cases:

• Legal Compliance: To comply with laws, court orders, or regulatory requirements
• Protection of Rights: To safeguard our rights, privacy, safety, or property, as well as that of users or the public.
• Business Transfers: In the event of a sale, merger, or acquisition, with continued adherence to this Privacy Policy.
• Research & Development: With affiliates under strict confidentiality agreements to improve services.
• Anonymized Data: Sharing non-identifiable data for analysis and reporting.

We ensure all shared data is handled securely and in compliance with applicable laws.

Data Security

We prioritize the security of your personal information with industry-standard measures, including encryption, strict access controls, and regular security audits. While no system is entirely secure, we continuously enhance our practices to minimize risks.

Data Retention Policy

We retain personal information while you use our services and, if necessary, after termination to meet legal, regulatory, and business requirements. As a medical billing provider, we comply with HIPAA’s six-year retention rule, which requires covered entities and business associates to maintain medical records and related data for a minimum of six years from the date of creation or the last effective date, whichever is later. Additionally, we adhere to state-specific regulations that may mandate longer retention periods. Once the required retention period expires, we securely dispose of data in accordance with HIPAA guidelines and industry best practices.

Your Rights and Choices

We are committed to ensuring that you have control over your personal information. Accordingly, you have the following rights:

• Access and Correction: You may request access to the personal data we hold about you and request corrections if any information is inaccurate or incomplete.
• Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out of Marketing Communications: If you prefer not to receive marketing communications from us, you can opt out by:

1. Email Communications: Clicking the “Unsubscribe” link in any marketing email you receive from us.
2. SMS Communications: Replying “STOP” to any marketing text message you receive from us.
3. Direct Contact: Contacting us directly via the contact information provided in this Privacy Policy.

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your ongoing services.

To exercise any of these rights, please contact us using the contact details provided in the “Contact Information” section below. We will respond to your request in accordance with applicable laws and within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, monitor performance, and analyze visitor behavior. Analytics cookies collect data anonymously to refine our services.

You can manage and control your cookie preferences by:

• Adjusting your browser settings to block or delete cookies.
• Using privacy tools or browser extensions to limit tracking.
• Opting out of Google Analytics with the Google Analytics Opt-Out Browser Add-on.

Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Links and Services

Our website may contain links to third-party websites or services that operate independently. We are not responsible for their content, privacy policies, or practices. Your interactions with such third parties are subject to their respective terms and policies.

Copyright Protection & Reporting

We respect intellectual property rights and adhere to copyright laws. If you believe any content on our website violates your copyright, you may submit a request for review, and we will properly address the issue.

How to Report a Copyright Concern

If you believe your copyright has been infringed, please reach out to us through our contact methods listed in the “Contact Information” section below.

Required Information for Your Request

Please include the following details:

• A description of the copyrighted work in question.
• The exact URL or location of the allegedly infringing material.
• Your contact information (name, email, phone number).
• A statement affirming your good-faith belief that the content is being used without authorization.
• A declaration under penalty of perjury that your claim is accurate and that you are the copyright owner or authorized to act on their behalf.

We will review all valid requests and take appropriate action, including removing or disabling access to the infringing copyright content.

HIPAA Compliance

Medico Tech LLC is committed to protecting the privacy and security of health-related data in compliance with the Health Insurance Portability and Accountability Act (HIPAA). We collect, process, and store protected health information (PHI) as necessary to provide our medical billing, credentialing, and revenue cycle management (RCM) services.

HIPAA-Compliant Measures

To ensure compliance with HIPAA regulations, we implement the following safeguards:

• Administrative Safeguards: Policies and procedures to manage PHI securely, including employee training and access controls.
• Physical Safeguards: Secure facilities, restricted access, and protection of physical records containing PHI.
• Technical Safeguards: Encryption of PHI during transmission and storage, firewalls, and secure authentication measures.
• Access Controls: Only authorized personnel can access PHI, ensuring confidentiality and security.
• Audit and Monitoring: Regular security audits and monitoring of PHI access and usage.
• Data Breach Response: Procedures to identify, respond to, and notify affected individuals in case of a data breach.

We strictly adhere to HIPAA guidelines to protect sensitive health information and ensure compliance with industry standards.

Non-Discrimination

Medico Tech LLC complies with laws prohibiting discrimination in data handling, including the CCPA and GDPR. We do not deny services, alter service quality, or impose penalties based on your data privacy choices. Your rights to access, delete, or control your personal data will not impact the services you receive. However, access may be restricted when legally required. If you believe your rights have been violated, contact us using the details in this Privacy Policy.

Selling Information

Medico Tech LLC does not sell personal information to any third parties. We respect your privacy and are committed to protecting your data.

Other Important Information

Medico Tech LLC is Better Business Bureau (BBB) certified, demonstrating our commitment to transparency, integrity, and consumer trust.

Additionally, we comply with all relevant industry regulations and legal requirements related to data protection, including HIPAA for healthcare data security. If any updates or additional legal disclaimers become applicable, they will be reflected in this Privacy Policy.

Minors

Our services are not intended for individuals under 16, and we do not knowingly collect their data. In compliance with COPPA, we do not solicit or process minors’ information. If you believe we have collected data from a minor, please contact us at info@medicotechllc.com. We will promptly review and delete the data in accordance with COPPA.

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Medico Tech LLC may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or regulatory updates.

When we make significant changes, we will notify users via email. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. The “Last Updated” date at the top of this policy will indicate when the latest changes were made.